Returns & Exchanges
At EXUVIANCE, we want you to be completely satisfied with your skincare journey. If you are not happy with your purchase, we accept returns of new or gently used products within 30 days of the delivery date.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Carefully place the products in their original packaging, ensuring all caps are tightened to prevent leakage during transit.
Attach the Label
Print the prepaid shipping label provided via email and secure it to the outside of your return package, removing any old shipping marks.
Ship and Refund
Drop off your package at any authorized carrier location; once received and inspected, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing